Virtual Assistant & Business Support

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Virtual Assistant & Business Support

Your US business,
supported around the clock
at a fraction of the cost.

Dedicated virtual assistants, call center agents, and business support professionals — based in Pakistan, trained for US business culture, and available whenever your customers need help.

Native-level English
US time zone aligned
Start in 48 hours
All agents online
247
Tickets resolved today
↑ 12% this week
1.8m
Avg response time
↓ Best this month
98%
Satisfaction score
↑ Industry avg 82%
16
Active agents now
↑ Full coverage
Live Queue View all →
JM
James Mitchell — San Francisco, CA
Need help setting up the billing integration for our enterprise plan
2m ago
In progress
SR
Sarah Roberts — Austin, TX
Can you schedule the Q3 review calls with our team this week?
5m ago
Open
DL
David Lee — New York, NY
Invoice #4421 sent and confirmed — follow-up scheduled for Friday
12m ago
Resolved
Your VA ● LIVE
Ayesha Khan
Senior Business VA · EST aligned
Tasks done 1,247
On-time rate 99.2%
★★★★★ 4.97 / 5.0
Hire Ayesha →
75% Less than hiring
in-house US staff
24/7 Coverage across
all US time zones
48h Average time
to first VA placed
98% Client satisfaction
across all engagements
Why US Businesses Choose Pakistan

Same quality, dramatically lower cost — without the compromise.

Pakistan produces over 500,000 university graduates per year, with strong English proficiency and deep familiarity with US business culture. TechPuls connects you directly with vetted, trained professionals — no agency markups, no guesswork.

💰 Annual Cost Comparison

Full-time role, benefits & overhead included

Executive Virtual Assistant
$62K/yr $14K/yr Save 77%
Customer Support Agent
$48K/yr $11K/yr Save 77%
Call Center Representative
$42K/yr $9K/yr Save 79%
Business Operations Manager
$85K/yr $20K/yr Save 76%
What We Offer

Every kind of business support, under one roof

Whether you need one dedicated VA or a full support team, we scale with your business — with no long-term contracts and no hidden costs.

01

Executive Virtual Assistant

A dedicated professional who handles your day-to-day so you can focus on growing your business. Available during your US business hours or 24/7.

  • Calendar & meeting management
  • Email triage and inbox zero
  • Travel planning & bookings
  • Vendor & client coordination
  • Document preparation & filing
🔥 Most popular service
02

Call Center & Phone Support

Inbound and outbound call handling by trained agents who speak clear, professional English — your customers won’t know they’re not in the US.

  • Inbound customer service calls
  • Outbound sales & follow-up calls
  • Appointment setting & confirmation
  • CRM call logging & notes
  • After-hours emergency coverage
24/7 coverage available
03

Live Chat & Email Support

Real-time customer support across your website chat, email, and helpdesk platforms — fast, friendly, and fully managed by our trained support team.

  • Live chat response (under 2 minutes)
  • Email support & ticket resolution
  • Zendesk, Intercom, Freshdesk support
  • Canned response library management
  • Escalation handling & routing
Avg 1.8min response time
04

Admin & Operations Support

The behind-the-scenes work that keeps your business running smoothly — handled efficiently by professionals who understand US business processes.

  • Data entry & database management
  • Invoice creation & tracking
  • Spreadsheet management & reporting
  • Process documentation & SOPs
  • File organisation & cloud management
From $8/hour
05

Research & Lead Generation

Market research, prospect lists, competitor analysis, and lead qualification — delivered in clean, structured formats ready for your sales team to act on.

  • Prospect research & list building
  • LinkedIn outreach & connection
  • Market & competitor analysis
  • Contact database enrichment
  • Industry trend reports
CRM-ready deliverables
06

Social Media & Content Support

Consistent posting, community management, and basic content creation — so your brand stays active and engaged without consuming your own time.

  • Social media scheduling & posting
  • Comment & DM management
  • Content calendar management
  • Basic graphic creation (Canva)
  • Monthly engagement reports
🔥 High demand in 2025
Getting Started

From consultation to your first task in 3 steps

No lengthy onboarding. No contracts. Just tell us what you need — and we have someone ready within 48 hours.

1

Tell us your needs

Fill out our short brief or jump on a free 20-minute call. We ask about your business, the tasks you need handled, your preferred hours, and any tools you already use.

2

We match you in 24h

We select 2–3 pre-vetted candidates whose skills, language, and availability match your exact requirements. You interview and choose — or we just get started.

3

Your VA is live in 48h

Your VA is onboarded into your tools, briefed on your SOPs, and ready to take tasks off your plate — usually within 48 hours of your initial brief.

Tools & Platforms

Your tools. Our team. Already trained.

Our VAs and support agents are pre-trained on the most common US business software — so you spend zero time teaching the basics.

Communication

Slack Microsoft Teams Zoom Google Meet Loom

CRM & Support

Salesforce HubSpot Zendesk Intercom Freshdesk

Admin & Productivity

Google Workspace Microsoft 365 Notion Asana Trello ClickUp
Industries We Serve

We support US businesses across every major sector

From startups to SMEs — our VAs and support agents are placed with businesses across the US economy every week.

🏥 Healthcare & Medical
🏠 Real Estate
⚖️ Legal & Law Firms
💰 Finance & Accounting
🛒 E-Commerce & Retail
🚀 Startups & SaaS
🏗️ Construction & Contracting
📦 Logistics & Supply Chain
🎓 Education & Coaching
📱 Marketing & Agencies
FAQ

Answers to the questions US business owners ask first

Not on the list? Send us a message — we reply within a few hours.

How good is the English proficiency of your VAs?

All our VAs and agents go through a rigorous English proficiency screening before being placed. Pakistan has one of the highest English literacy rates in South Asia, and our team is specifically selected for clear professional communication. Many have worked directly with US companies for years and are fully comfortable in American business culture, idiom, and etiquette.

Will my VA work US business hours?

Yes — we align our VAs to your time zone by default. Whether you need EST, PST, CST, or MST coverage, we schedule accordingly. For clients who want 24/7 support, we staff in rotating shifts so there is always someone available, including weekends and holidays.

How much does a virtual assistant cost?

Our pricing starts at $8/hour for general admin and support tasks, scaling based on skill level and specialisation. A dedicated full-time VA typically runs $12–$18K per year — compared to $45–65K for an equivalent US-based hire. We provide a clear, custom quote after your free consultation with no hidden fees.

Is there a minimum contract or commitment?

No long-term contracts. We offer month-to-month arrangements so you can scale up, scale down, or stop at any time with 30 days’ notice. Many of our clients start with a trial month before committing to a longer arrangement.

How do you ensure data security and confidentiality?

All team members sign NDAs and confidentiality agreements before starting any engagement. We follow strict data handling protocols, can work within your existing security tools (VPNs, role-based access, etc.), and are happy to sign your company’s own NDA if required.

What if I’m not satisfied with my VA?

We offer a replacement guarantee. If your assigned VA isn’t the right fit for any reason, we will find and onboard a replacement within 5 business days at no extra cost. Client satisfaction is how we retain clients — and we have a 98% satisfaction rate across all active engagements.

Can I hire multiple VAs for different tasks?

Absolutely. Many of our US clients build small dedicated teams — for example, one VA for executive admin, one for customer support, and one for social media. We can manage the entire team on your behalf so you have a single point of contact for everything.

Ready to reclaim your time
and cut costs by 75%?

Tell us what tasks are eating your week — we will match you with the right VA within 24 hours. Free consultation, no commitment required.

Get Your Free Consultation → 💬 WhatsApp Us Now
⚡ Typical response within 2 hours
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